Munroe Regional Medical Center is pleased to announce that it has received the 2009/10 Consumer Choice Award for Marion County by the National Research Corporation (NRC). It is the seventh consecutive year that Munroe Regional has won the award.
“Munroe Regional is honored that for the seventh consecutive year our community has chosen the Medical Center as the most preferred hospital for overall quality and image and having the best doctors and nurses in Marion County,” said Munroe Regional Medical Center’s President & CEO Steve Purves. “Receiving the Consumer Choice award for seven consecutive years is a testament to the hard work and dedication of all of our physicians, associates, and volunteers and I thank them for their commitment to serving our community with high quality and safe care.”
The award identifies hospitals which healthcare consumers have chosen as having the highest quality and image in over 300 markets throughout the U.S. There are only nine hospitals in Florida that have won the Consumer Choice award seven years in a row.
Ginny Martin, President of NRC’s Ticker Division, said winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Healthcare Market Guide Ticker? study. Of the 3,200 hospitals named by consumers in the study, the winning facilities rank highest in their Core Based Statistical Areas (CBSAs), as defined by the US Census Bureau. The Ticker study surveyed over 250,000 households representing over 450,000 consumers in the contiguous 48 states and the District of Columbia.
“Healthcare has become an increasingly important issue across the country and empowered consumers are making decisions for themselves and their families when selecting their healthcare facilities and services,” Martin said. “As care options multiply and financial challenges remain strong, consumer perception of quality continues to grow in importance. Dedication to providing high quality healthcare has become essential for all hospitals. In the face of adversity, these Consumer Choice award winners exemplify the dedication it takes to provide quality healthcare to their communities, and we are please to honor them through the eyes of their patients.”
NRC’s Healthcare Market Guide Ticker is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study. The study has a margin of error of + or – 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.
National Research Corporation (NASDAQ: NRCI) is an industry leader, with more than two decades of experience in healthcare performance measurement and improvement.