Munroe Regional Medical Center is pleased to announce that it has received the 2008/09 Consumer Choice Award for Marion County by the National Research Corporation (NRC). It is the sixth consecutive year that Munroe Regional has won the award.
“Receiving the Consumer Choice Award for the sixth consecutive year is a tremendous honor,” said Munroe Regional Medical Center’s President & CEO Steve Purves. “This year’s award was given to hospitals that consumers chose as having the best overall quality, best image and reputation, and most importantly, the best doctors and nurses in their community. Receiving this award is a testament to the hard work and dedication of all of our physicians, associates, and volunteers and their commitment to our mission of improving the health of our community by delivering compassionate, innovative care.”
The award identifies hospitals which healthcare consumers have chosen as having the best overall quality, best image and reputation, best doctors and best nurses. Ginny Martin, President of NRC’s Healthcare Market Guide Division, said winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Healthcare Market Guide Ticker® study. Of the 3,200 hospitals named by consumers in the study, the winning facilities rank highest in their Metropolitan Statistical Areas (MSAs), as defined by the US Census Bureau. The Healthcare Market Guide Ticker study surveyed over 200,000 households representing over 400,000 consumers in the contiguous 48 states and the District of Columbia.
“Consumers continue to be empowered to make decisions for themselves and their families when selecting their healthcare facilities and services,” Martin said. “As care options multiply and consumer perception of quality grows in importance, dedication to providing a high level of quality healthcare becomes essential for hospitals. These Consumer Choice award winners exemplify the dedication it takes to provide quality healthcare to their communities, and we are please to honor them through the eyes of their patients.”
NRC’s Healthcare Market Guide Ticker is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study. National Research Corporation (NASDAQ: NRCI) is an industry leader, with more than two decades of experience in healthcare performance measurement and improvement.